Shipping policy

Processing Time

• All orders are processed within 24 hours (excluding weekends and public holidays).
• You will receive a confirmation email with tracking information once your order has been shipped.

Domestic Shipping (Malaysia)

• We deliver nationwide across Peninsular Malaysia, Sabah, and Sarawak.

• Standard delivery time:

  • Peninsular Malaysia: 2–5 business days

  • Sabah & Sarawak: 3–7 business days

• Delivery times may vary depending on courier service and your location.

Shipping Rates

• Domestic Flat Rate Shipping: From RM5 (Peninsular Malaysia), From RM15 (Sabah & Sarawak).

• International Flat Rate Shipping: From RM80 (Indonesia & Philippines), From RM30 (Singapore)

• Free Shipping for orders above RM300. (Domestic Only)

• Rates are subject to change depending on courier charges.

Couriers We Use

We work with trusted courier partners such as PosLaju, J&T Express, Ninja Van, and DHL eCommerce. The courier will be automatically selected based on your location and order size.

Order Tracking

• Once your order has been shipped, you will receive an email with a tracking number.

• You can track your order via the courier’s website or tracking page.

Delays

We are not responsible for delays caused by courier services, weather conditions, or incorrect shipping addresses provided by the customer.

International Shipping

Currently, we only ship within Malaysia, Indonesia, Singapore, and the Philippines.